REDENES Mobile App
An overview of the REDENES Mobile App for first responders, what the five dashboard tabs hold, and the steps needed to get signed in and working.
First Launch & Onboarding
The one-time guided setup that runs the first time you open REDENES: privacy notice, three permission slides, and device registration.
App Permissions
Every device permission REDENES asks for, the exact wording of each request, and how to re-enable a permission you turned down.
Create an Account
How to register a new REDENES account: every field on the form, the password rule, the country code picker, and every validation message.
Sign In
Sign in with your email and password, choose how you are joining, confirm which devices are logged in, and let your agency's data download.
Verify Your Identity (OTP)
Enter the six-digit code texted to your mobile to prove who you are during a password reset, and request a new code when it expires.
Forgot Password
Start a password reset by entering the country code and mobile number on your REDENES account so a one-time code can be texted to you.
Reset Your Password
Set a new REDENES password after verifying your identity, with the exact password rule and every validation message you might see.
Name Your Device
Give this phone or tablet a name your agency will recognize, so it can be identified in device lists and chosen at sign-in.
Link to a Command Board
Open a shared link board of external resources from a web address, QR code, or app shortcut, and launch each link from the list.