Dropdown Lists

Pick the right answer from a list your agency defined, one choice or many.

Many Server UI fields ask you to choose from a set list rather than type free text. When you tap one of these fields, a selection list slides up showing every available option. Depending on how your agency set up the field, you may be able to pick a single option or several at once, and the form fills in your selection when you tap Done.

Overview

The selection list adapts to how the field was configured on the server. Everything you can meet on the screen is listed below.

Behavior or control	What it means
Single selection	Tapping an option selects it and clears any previous choice. The default.
Multiple selection	You can tap several options; each stays highlighted until tapped again.
Maximum limit	Some multi-select fields cap how many options you can hold at once.
Pre-filled values	Options already chosen appear highlighted the moment the list opens.
Selected row	A blue row with white text.
Unselected row	A plain row with grey text.
Flagged row	Red text, marking an option that is not available to choose.
Blank entries	Empty entries in the server's list are hidden, so you never tap a blank row.
Done	Confirms your choices and returns them to the form.
Back control	Leaves the list and discards anything you tapped.

note

Option labels are tidied up for reading, so a run-together name arrives on your screen spaced into words. What is saved is the option itself, not the tidied label.

Getting Here

1. Open a Server UI form from Logs or a references module.
2. Find a field that shows a list-style control or a chevron on its right.
3. Tap the field to open the selection list.
4. The list appears with any current selections already highlighted, scrolled to the top.

Selecting a Single Option

Most dropdowns are single choice unless your agency turned on multiple selection.

1. Tap the field to open the list.
2. Tap the option you want. The row turns blue with white text to confirm it is selected.
3. Tap a different option to move the selection. Only one choice can be active at a time on a single-select field, so the previous one clears automatically.
4. Tap Done to apply your choice and return to the form.

Selecting Multiple Options

When a field allows more than one answer, you build up a set of selections before confirming.

1. Tap each option you want to include. Each one highlights blue as you add it.
2. Tap a highlighted option again to remove it from your selection.
3. If the field has a limit and you try to add one too many, the app shows a message reading "Maximum limit 3 fields", with your field's own number in place of 3. Nothing is added until you remove one of your existing choices.
4. Tap Done when your selection is complete. All chosen values are returned to the form together, in the order the list holds them.

What you tap	What happens
An unselected option, under the limit	It is added and turns blue.
An unselected option, at the limit	It is refused and the limit message appears.
A selected option	It is removed and returns to plain grey.
Done	Every blue row is written to the form at once.

tip

If you change your mind before confirming, just tap a highlighted row to deselect it. Nothing reaches the form until you tap Done.

Closing Without Choosing

1. To leave the list without applying changes, use the back control on the selection screen.
2. The form keeps whatever values it had before you opened the list, including the case where it had none.
3. Reopening the list shows those original values highlighted again.

Flagged and Unavailable Options

Some lists use colour to warn you off a row rather than hiding it.

Colour	Meaning	What to do
Blue background, white text	Currently selected	Nothing; it is already in your answer.
Grey text	Available	Tap to select.
Red text	Flagged as unavailable or in use elsewhere	Choose a different option.

Tapping a flagged option does not select it. On a notification sound list, for example, the app answers with "This sound file is not active yet" and the row stays unselected. On a map-object list, red marks names already taken by objects on the map.

Lists That Look Slightly Different

The same list screen is reused in a few places, so the button at the bottom sometimes reads differently.

Where you opened it	Bottom button	Note
A Server UI form field	Done	The normal case.
Starting a group conversation	Create new chat	The chosen people become the conversation.
Settings, such as weather units	Done	Options show friendly names rather than raw values.
Confirming a device	Done	Keeps the surrounding screen's light or dark appearance.

How This Connects

• Where the options come from. The list is part of the form layout your agency publishes, so administrators add, reword, and reorder options on the server and you see the change next time you open the form. See How It All Works.
• Where your choice goes. Your selection is written into that row of the form in memory, and reaches your agency's records when you save the form. Until you save, it lives only on your device. See Data and Sync.
• Who else uses this screen. The same list is used for notification sound choices (see Notification Sound), for picking people when starting a conversation, and for option fields on forms attached to a call in the Incidents List.
• Offline and reconnect. The option list travels with the form layout already on your device, so choosing from a dropdown works with no coverage at all. Only saving the form needs a connection. See Offline Mode.

Troubleshooting

If this happens	What to do
"Maximum limit" message appears	The field caps how many answers it takes. Tap one of your blue rows to remove it, then add the new one.
Tapping an option does nothing	It is probably flagged red as unavailable. Pick another, and tell your administrator if you need that option enabled.
Your earlier answer vanished	You likely left with the back control instead of Done. Reopen the list, reselect, and confirm with Done.
Only one option will stay selected	The field is single choice. Ask your administrator if it should accept several.
An option you expected is not listed	The server's list does not include it for your agency. Blank entries are also hidden by design.
The list opens with nothing highlighted	The field had no answer yet. Make your choice and tap Done.

Related Pages

• Server UI Overview
• Form Popups
• Time Picker
• License Plate Search

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