Inventory
Your agency's central hub for tracking every piece of equipment and gear.
The Inventory module helps your agency keep an accurate, up-to-date record of all of its equipment. From a single landing screen you can jump to a live dashboard, browse gear visually, and manage the building blocks that organize your inventory: categories, items, manufacturers, storage locations, and templates. Everything works offline, so you can review and update records even without a signal, and the app sends your changes up as soon as you are back online.

Overview
The Inventory landing screen is a simple menu of buttons. Each one opens a different part of the module. There is nothing to fill in here and nothing to save — it is purely a way in.
| Button | What it opens | Can you edit there? |
|---|---|---|
| Dashboard | A summary of stock counts for the whole agency and per category. | No — view only |
| Browse | A visual, folder-style browser for categories, containers, and items. | No — view only |
| Categories | The list where you add, edit, and delete categories. | Yes |
| Items | The full list of individual equipment records. | Yes |
| Storage Locations | Stations, rooms, cabinets, shelves, and compartments. | Yes |
| Manufacturers | The list of equipment makers and their contact details. | Yes |
| Templates | Reusable blueprints for quickly creating items. | Yes |
Every screen in this module opens with the same layout: a title at the top left, a Back arrow beside it, and — on the editable lists — a three-dot menu button at the top right that holds the "Add" action for that screen.
Getting Here
- Open the app and tap the Account tab in the bottom navigation bar.
- Find the Inventory module icon in the account grid and tap it.
- The Inventory landing screen appears with a button for each area.
- Tap any button to move into that section. Tap the Back arrow at the top left to return here at any time.
An agency administrator can also reach every one of these screens from Agency Settings, under the Inventory section. The screens are exactly the same either way.
Choosing Where to Go
- Tap Dashboard when you want a quick, at-a-glance count of how much equipment your agency has in each category and how it is assigned.
- Tap Browse when you would rather drill down through categories and containers visually, like opening folders, to find a specific piece of gear.
- Tap Items when you need the full record for a piece of equipment — serial number, dates, cost, warranty, and where it lives.
- Tap Categories, Manufacturers, Storage Locations, or Templates when you are setting up or tidying the lists that the item form pulls from.
Understanding How the Pieces Fit Together
Inventory is built out of five kinds of record. Setting them up in the right order saves a lot of re-typing.
| Record | What it describes | What depends on it |
|---|---|---|
| Manufacturer | The company that made a piece of gear, plus website, contact info, and notes. | Items and templates |
| Storage Location | A physical place — station, room, cabinet, shelf, or compartment. Locations nest inside one another. | Items |
| Category | A named group for equipment. Categories nest inside one another. | Items, templates, dashboard, browse |
| Template | A blueprint that pre-fills category, manufacturer, model, lifespan, and container flag. | Nothing — it is a convenience |
| Item | One real piece of equipment, with its own serial number, status, assignment, dates, and cost. | Dashboard counts, Browse |
If you are setting up inventory for the first time, work from the bottom up: create your Manufacturers and Storage Locations first, then Categories, and finally add Items. This way the dropdown menus on each item are already filled in for you.
Working Offline
Every part of Inventory is built to keep working without a signal.
- Each list paints instantly from the copy saved on your device, so you never stare at an empty screen while the app talks to the server.
- If you are online, the app then fetches a fresh copy in the background and the list updates a moment later.
- If you add, edit, or delete something while offline, the change is saved on your device and put in a queue.
- The queue is sent up automatically when you come back online — and also every time you open one of the inventory lists, so returning to a screen nudges anything still waiting.
The queue is tracked separately for each kind of record. If a piece of gear you created offline points at a category, location, or manufacturer you also created offline, the app holds the item back until its parent record has reached the server, so nothing is lost and nothing ends up pointing at the wrong thing.
The exact set of buttons you see depends on how your agency administrator has configured the module. If a button is missing, your agency may not use that feature — ask your agency admin.
How This Connects
- Where the data comes from. Inventory records live on your agency's server and are copied down to your device. Items and categories are kept in a local store on your phone or tablet, which is what makes the lists, the dashboard, and Browse all work offline.
- What updates it. Anything you save on the Items, Categories, Storage Locations, Manufacturers, or Templates screens. Your agency administrator can also change these records from Agency Settings, and edits made by teammates arrive the next time your device syncs.
- Screens that share the same data. Items, Categories, Browse Items, and the Inventory Dashboard all read the same saved copy, so a change on one shows up on the others without a manual refresh.
- Beyond Inventory. Items can be assigned to a Vehicle, which ties an equipment record to your agency's fleet. Storage locations describe the physical places your gear is kept and can be opened on a map through Map Location. Assignment counts feed the dashboard tiles that responders check before rolling out.
- Getting here. The module icon sits on the Account tab, and an administrator reaches the same screens through Agency Settings.
- Offline and reconnect. Lists render from the saved copy first, then refresh from the server. Queued changes drain automatically on reconnect and when you open a list. Nothing you save is thrown away because a signal dropped.
Troubleshooting
| If this happens | What to do |
|---|---|
| A button you expect is missing from the menu | Your agency administrator controls which inventory features are turned on. Ask them to enable it. |
| A list is completely empty the first time you open it | The app has never downloaded your agency's inventory to this device. Go online once and reopen the screen. |
| A change you made offline has not appeared for teammates | Reopen the list while online — that triggers the queue to send. Leave the app open for a moment so it can finish. |
| Dropdowns on the item form are missing choices | Create the missing Category, Manufacturer, or Storage Location first, then reopen the item form. |
| Counts on the dashboard look stale | The dashboard shows saved numbers first and refreshes a moment later. Give it a second while online, or reopen the screen. |
| You cannot edit anything on Dashboard or Browse | Both are view-only by design. Make changes on Items or Categories instead. |
Related Pages
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