Intenscreen Device

Browse REDENES display devices the app has discovered on the local network.

This popup lists the REDENES display devices the app has found broadcasting on the network you are connected to. Use it to confirm which display hardware is reachable before you rely on it during an incident. Each device is shown as a row in a simple table, and the list is filtered automatically so only REDENES screens appear.

Overview

Column	What it shows	If the device does not report it
ID	The device's unique identifier	Blank
Name	The name the device broadcasts on the network	Blank
Location	The location recorded on the device, such as a building or station	Blank
Area	The area the device covers, such as a floor or wing	Blank
Description	Free text describing the device	Blank

Control	What it does
Device table	The scrollable list of discovered devices, one row each
Close button	Dismisses the popup

Rows cannot be tapped and there is no search, sort, or refresh control. This screen is a read-only inventory of what was found.

info

Only devices whose broadcast name contains redenes are listed, and the match ignores capital letters. Printers, media boxes, and anything else on the network are filtered out so the list stays relevant.

Getting Here

1. Open an incident and switch to the Command view.
2. Open the command tools menu.
3. Choose the Intenscreen Device option.
4. The popup opens showing the REDENES devices discovered on the network so far.

Review Discovered Devices

1. Scroll the device table. Each row is one discovered device.
2. Read across the columns to confirm the device's identity, where it sits, the area it covers, and what it is for.
3. Compare the list against the displays you expect to be available at this incident or facility.
4. Tap Close when you are finished.

tip

The Location and Area columns are the quickest way to tell two similarly named screens apart, for example a lobby display and a training-room display in the same building. If they are blank on your devices, ask an administrator to fill them in so the list is readable under pressure.

Loading and Empty States

State	What you see
Devices found	One row per device, with whatever details each one reports
No REDENES devices found	An empty table with the columns and the Close button
Non-REDENES devices on the network	Not shown at all; they are filtered out
A device reporting only some fields	The row appears with the missing cells blank

note

The list is a snapshot of what discovery had found at the moment the popup opened. It does not keep updating while you look at it. If a device comes online after you open the popup, close it and open it again to see the device appear.

How This Connects

This screen reports on the local network, not on the incident.

• The rows come from network discovery running in the app, which listens for devices broadcasting themselves on the network your device is joined to. Nothing here is stored with the incident and nothing is sent to the server.
• Because it depends on the local network, what you see changes with where you are. On a station network you may see the station's screens; on a mobile connection or a guest network you will usually see none, even though the devices are powered on elsewhere.
• Nothing on this screen is affected by whether you are online in the wider sense. Discovery is local, so it can work with no internet at all, and it can equally show nothing while your internet works perfectly.
• The devices themselves are configured elsewhere, in the REDENES administration tools. The ID, name, location, area, and description shown here are the values set on each device, so correcting a wrong label is an administration task rather than something you fix from this popup.
• Nothing here changes the incident record, so there is nothing to sync and nothing is held pending when you are offline.

Troubleshooting

If this happens	What to do
The list is empty	Confirm your device is on the same network as the displays, not on mobile data or a guest network, then close and reopen the popup.
A device you expect is missing	Check it is powered on and connected, then reopen the popup so discovery results are read again.
A device appears with blank columns	It is not reporting those details. Have them filled in on the device by an administrator.
A device you know exists is filtered out	Only broadcast names containing redenes are listed. Have the device's service name corrected.
The list does not update while open	It is a snapshot. Tap Close and open the popup again.
Tapping a row does nothing	The table is read-only by design.
Duplicate-looking rows	Two devices can share a name. Use the ID, Location, and Area columns to tell them apart.

Related Pages

• Command Resources
• Weather Forecast
• Contact Details
• Command View

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