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Tasks & Units

Pick which units belong to a task, and view the people inside each assigned unit.

This page covers the two paired popups used to connect units to command tasks. The first is a checklist of units, used to assign units to a task, attach one unit to another, or detach units that are already linked. The second shows the personnel rosters of those units, grouped by unit. Together they let a commander build out a task's resource list and confirm exactly who is on it.

Tasks and Units selection

Overview​

The unit picker​

ControlWhat it doesDefault
Unit listEvery eligible unit, sorted alphabetically by nameLoaded when the popup opens
Row labelThe unit name followed by its head count, as Engine 3 (4)—
Checkbox per rowToggles that unit in or out of the selectionDepends on the mode, see below
Done buttonApplies the selection and closes the popup—

The unit personnel popup​

ControlWhat it doesDefault
Unit section headerNames one unit and expands or collapses its rosterEvery section expanded
Header arrowPoints down when the section is open, right when it is closedDown
Person rowAn initials badge built from the first letter of the first and last name, plus the full name—
Tapping a personOpens their Contact Details card—

The Three Picker Modes​

The checklist looks the same every time, but it behaves differently depending on which action opened it. Knowing which mode you are in matters, because Done does something different in each.

ModeHow it opensCheckmarksWhat starts checkedWhat Done does
Assign units to a taskFrom a task item on the boardMultiple allowedThe units already on the taskReplaces the task's unit list with exactly what is checked
Attach a unitFrom a unit's Attach actionOne only; checking a new row clears the previous oneNothingAttaches the one checked unit to the unit you started from
Detach unitsFrom a unit's Detach actionMultiple allowedNothingBreaks the links to every unit you checked
caution

In assign mode the checked list replaces the task's previous list. Unchecking everything and tapping Done removes all units from that task. In attach and detach mode, tapping Done with nothing checked simply closes the popup and changes nothing.

info

In attach mode the unit you started from is left out of the list, so you cannot attach a unit to itself. The Detach action only appears on a unit that already has something attached to it.

Getting Here​

  1. Open an incident and switch to the Command view.
  2. Tap a task item on the board to assign units to it, or tap a unit card and choose Attach or Detach.
  3. The unit picker opens with the eligible units listed.
  4. To review people instead of assigning, open the unit roster action on the task. The personnel popup opens with every assigned unit expanded.
note

Attach, Detach, and Split appear on a unit card only when your role is allowed to edit the command board. On a read-only incident the card opens without them.

Select Units for a Task​

  1. Scroll the unit list. Each row reads as the unit name followed by its head count in parentheses, for example Engine 3 (4).
  2. Units already on this task are already checked, so you are editing the list rather than starting from scratch.
  3. Tap a row to toggle its checkbox. A filled checkmark means selected, an empty square means not selected.
  4. Tap Done. The task now carries exactly the units you left checked.
tip

The head count beside a unit includes the people on a unit attached to it, so the number reflects the real strength you are committing rather than just the parent unit's own crew.

Attach a Unit to Another Unit​

  1. Tap the unit that will be the parent, then choose Attach.
  2. The list opens without that unit in it. Tap the single unit you want to attach to it. Checking a different row moves the checkmark, because only one unit can be attached at a time.
  3. Tap Done. The attached unit now travels with the parent on the board, and its name shows in Command Resources with an Attached to label.

Detach Units​

  1. Tap the parent unit, then choose Detach. The action is only there if something is currently attached.
  2. Check each attached unit you want to break away. Nothing is checked to begin with.
  3. Tap Done. The checked units are separated from the parent and stand on their own on the board again.

View Unit Personnel​

  1. Open the personnel popup for a task's units. Every unit appears as its own section, expanded when the popup opens.
  2. Tap a section header to collapse or expand that unit's roster. The arrow points down when open and right when closed.
  3. Each person row shows their initials badge and their full name.
  4. Tap a person to open their Contact Details card. Nothing opens if that person is not in the agency directory cached on this device.

Loading and Empty States​

StateWhat you see
No units exist on the incident yetThe picker opens with an empty list; add units on the board first
A unit with nobody assignedThe row reads with a count of (0), and its section in the personnel popup is empty
A task with no units assignedThe personnel popup opens with no sections at all
A person missing from the cached directoryTheir row still appears, but tapping it does nothing

How This Connects​

Everything on these two popups comes from the incident's command board and is written straight back to it.

  • The list of units is the incident's full unit list, the same one the board is built from. Units are created and placed in the Command view, and new ones can also appear from Split a Unit.
  • Assigning units to a task changes the task item on the board, so the change shows on the card as soon as the popup closes.
  • Attaching and detaching changes how units are grouped everywhere they are listed. It changes the head counts you see in this picker, the Attached to labels in Command Resources, and the groupings used for PAR accountability checks.
  • Contact cards come from your agency directory as cached on this device, not from the command board, which is why a person who joined the agency since your last sync may not open a card.
  • Notes on a unit are edited separately in Command Notes and are not affected by assigning, attaching, or detaching.

Because these changes are part of the command board, they are held on the device when you are offline and go out when the connection returns. Two people editing the same task on different devices can overwrite one another, since the checked list replaces the whole list rather than merging. Agree who is running the board before a large reassignment.

Troubleshooting​

If this happensWhat to do
All units vanished from a taskAssign mode replaces the whole list. Reopen the picker, check the units again, and tap Done.
Only one checkmark will stayYou are in attach mode, which allows a single unit. Close and use assign mode if you meant to add several units to a task.
Detach is missing from the cardNothing is attached to that unit, so there is nothing to detach.
The unit you want to attach is not listedA unit cannot be attached to itself, so the unit you started from is left out. Check that you opened the action from the right card.
Attach, Detach, or Split are missingYour role cannot edit the command board for this incident. Ask an administrator for edit access.
The head count looks too highThe count includes the people on a unit attached to that unit.
Tapping a person opens nothingThey are not in the directory cached on this device. Reconnect, let the app sync, and try again.
Your change is not visible to othersBoard changes made offline stay on your device until it reaches the server.

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